Privacy Policy
At Fortune Wigs, we are dedicated to maintaining the confidentiality and protection of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information on this website.
Commitment to Privacy Protection. Your privacy is of utmost importance to us. Where we ask for information by which you can be identified, rest assured that it will be used strictly in line with this Privacy Policy.
This policy is subject to periodic revisions. We recommend reviewing this page from time to time, particularly before placing an order, to stay informed of any updates.
What we collect
We may gather the following types of information:
- Personal details such as your name
- Contact information, including email address
- Demographic information such as postcode, preferences, and interests
- Other details relevant to customer surveys and offers
How we use your information
The information we collect helps us understand your needs and improve our service. Specifically, it is used for:
- Internal record keeping
- Improving our products and services
- Sending promotional emails about new products, special offers, or other information we believe you may find valuable, using the email address you provided
- Market research, where we may contact you by email, phone, or mail; the feedback we receive helps us tailor the website and our products to your interests
Keeping your data secure
We are committed to ensuring the security of your data. To prevent unauthorized access or disclosure, we have implemented robust physical, electronic, and managerial procedures to safeguard and secure the information collected online.
SMS / Mobile Information: Fortune Wigs collects mobile numbers and SMS consent only to send appointment confirmations, reminders, and rescheduling customer-care messages for in-salon appointments. Customers may provide optional verbal consent when calling Fortune Wigs to schedule an appointment; consent is not a condition of booking or purchase. We record affirmative consent in our internal appointment system. Message frequency varies, up to 3 messages per appointment. Message and data rates may apply. Reply STOP to cancel or HELP for help.
No mobile information, phone numbers, SMS opt-in data, or SMS consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are not shared with any third parties.
Cookies
Cookies are small files stored by your browser that help a website remember you between pages and visits. We use:
- Shopify platform cookies, which keep your cart and checkout working
- Analytics cookies, such as Google Analytics, which help us understand how the site is used
- Marketing cookies, which support our advertising and remarketing
We may also collect IP addresses and similar identifiers in connection with services such as Google Ads, Google Analytics, and remarketing. You can set your browser to decline cookies; declining may limit some features of the site, such as the cart.
Links to other websites
Our website may include links to external sites. We do not control those sites and are not responsible for the protection of any information you provide while visiting them. Those sites are not governed by this Privacy Policy.
Control over your personal information
You have options to control the use and collection of your personal information:
- When filling out forms on our website, you can opt out of the use of your information for direct marketing purposes.
- If you previously consented to our use of your personal data for direct marketing, you can reverse this decision at any time by contacting us at support@fortunewigs.com.
- We do not sell, distribute, or lease your personal data to third parties unless required by law or with your explicit consent.
You may request a copy, correction, or deletion of the personal data we hold about you by emailing support@fortunewigs.com. If any data we hold is incorrect or incomplete, please let us know and we will correct it promptly.
Questions
If you have any questions about this policy or your data, email us at support@fortunewigs.com.