Before you call your insurance
If you’re losing hair from a medical condition or its treatment, your health plan may help pay for a wig. Here’s what to ask your plan, what paperwork it may want, and what we can and can’t do.
If you’re losing hair from a medical condition or its treatment, your health plan may help pay for a wig. Here’s what to ask your plan, what paperwork it may want, and what we can and can’t do.
Only your plan can tell you what it covers. Plans that cover a wig for medical hair loss often call it a “cranial prosthesis” or “hair prosthesis.” Here’s how it usually works:
You can ask your plan to review its decision. This is called an appeal. Your plan has to tell you why it denied the claim and how to file one, and a letter from your doctor explaining your need can help. The groups below also have guides for people with hair loss, including where to look for help paying for a wig.
Consultations are free, by phone or in person at our salon. We’ll talk through cap styles, fit, and what feels right to you, with no pressure to decide.
Hair loss during medical treatment can feel like a lot to carry, for you and for the people who love you. In the salon, we’ve walked alongside many women through it.
We know insurance can feel like one more thing to deal with at a hard time, so we want to be clear about our part. We don’t bill insurance companies, file claims, or talk to your insurer for you, and we can’t tell you what your plan will cover.
If you have a question about your own situation, please ask. Call or text us at 917-563-4851, or email support@fortunewigs.com. We’ll look into it and do our best to help.
Learn more about Fortune Wigs
If your wig came from Fortune Wigs and you don’t need it anymore, you can consign it, so another woman can wear it at a gentler price.
When your piece sells, you receive 40% of the sale price, or 80% in store credit toward a future wig. Our consignment page walks you through each step, including the $30 cleaning and processing fee.