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The latest from our Salon Corner
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How to Detangle Your Human Hair Wig Gently
Learn an ends-first detangling method, how to support the hair and cap, and when curls, severe tangles, or shedding need different care.
How to Detangle Your Human Hair Wig Gently
Learn an ends-first detangling method, how to support the hair and cap, and when curls, severe tangles, or shedding need different care.
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How to Choose a Wig Length for Your Daily Life
Understand wig measurements, texture, and where hair falls on you, then choose a length that suits your routine and styling preferences.
How to Choose a Wig Length for Your Daily Life
Understand wig measurements, texture, and where hair falls on you, then choose a length that suits your routine and styling preferences.
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How to Choose a Wig Color That Feels Like You
Compare wig colors in natural light, understand rooted shades and dimension, and ask the right questions before changing a human hair piece.
How to Choose a Wig Color That Feels Like You
Compare wig colors in natural light, understand rooted shades and dimension, and ask the right questions before changing a human hair piece.
Hair Loss Support
If you're facing hair loss from a medical condition or treatment, we're here to help — gently, at your pace. Many insurance plans cover a wig as a cranial prosthesis.
Helpful links
Quick guides and resources for every wig wearer.
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Frequently Asked Questions
What is your return policy?
Send your piece back within 10 days of receiving it; shipping transit time is excluded. Discounted, coupon, Outlet and Fortune Pre-Owned purchases are included. Pieces must be in their original received condition, unworn and unaltered, with tags attached. Wigs cut and styled by Fortune are exchange-only during the same window. Shipping and completed services are not refundable. See our return terms for conditions and restocking fees.
How do I care for my human hair wig?
Use a gentle brush, cleanse with sulfate-free shampoo, and let air dry. Avoid direct high heat and always use a heat protectant when styling.
How long will it take to receive my order?
If your item is in stock, you can expect delivery within 3–5 business days. If it’s not in stock, our team will contact you with an estimated timeline.
How do I choose the right wig?
Our hair specialists are here to guide you. Book a free consultation to try on styles in person or virtually, or use our online guide to measure and match based on your face shape and preferences.
How do I know the color will match my hair?
You can send a photo of your hair to our support team—we’ll help find the closest match. And if you're still unsure, our return policy makes exchanges simple.
Do you provide repair services for wigs?
Yes. We offer professional repair services for wigs that are worn or damaged. Contact us to receive an expert assessment and quote.