Have a Fortune piece you no longer wear? Bring it back to us. We’ll clean it, certify it, and find it a new home — ship it with our prepaid label, and when it sells, choose your payout:
40% cash or 80% credit toward a wig purchase only with us.
Step 1
Start with the form on this page — or email consignment@fortunewigs.com.
Please include:
• Your order number (if available)
• The email address used when purchasing
• Approximate purchase date
• Any repairs, coloring, cutting, or alterations done to the piece
This helps us verify eligibility and review your wig’s history before moving forward.
Step 2
Once eligibility is confirmed, a consignment representative will email you a prepaid, insured shipping label with packing instructions.
Carefully package your wig and send it to our salon for professional evaluation.
Step 3
Once your wig arrives at our salon, our stylists and repair team will carefully inspect and evaluate it.
We will determine the final resale price based on condition, demand, age, and market value.
Please note:
• Pricing determined by our salon is final and non-negotiable.
• If you choose not to proceed, you may request your wig returned.
• A $30 cleaning and processing fee applies to all accepted pieces.
We will email you the final resale price along with an invoice for the $30 fee.
Step 4
To proceed, you must:
• Approve the final resale price
• Pay the $30 cleaning/processing invoice
Once approved, our team will:
• Professionally clean and prepare your wig
• Photograph and list it in Fortune Pre-Owned
• Market it for up to 90 days
As a temporary introductory offer, once your eligible Fortune, Tuni or Mazali wig is accepted and publicly listed for sale, you receive a customer-specific, single-use 20% sitewide coupon.
If your wig has not sold within 90 days, you may choose one of the following:
Step 5
Cash payout is arranged after the sale is complete and the buyer’s ten-day return window has passed, with no return pending. Allow approximately 15–20 days overall, including shipping time. A pending return must be resolved before the sale can be treated as final. The buyer has ten days from receiving the wig to sending it back; shipping transit time is excluded from that window.
If the sale is final, you may choose your payout:
• 40% cash payout
OR
• 80% credit toward a future wig purchase only at Fortune Wigs
Store credit offers the highest return value.
What “cash” means: the 40% is paid to you as money rather than as store credit. We send it by Zelle, check, bank wire, or cash, at our discretion.
Consignment request
It costs nothing to send this in, and nothing is listed until you have seen the price and said yes. A real person reads every request and writes back.
Fortune Pre-Owned is for pieces that began with us. We take wigs originally bought from Fortune Wigs — our Fortune, Tuni and Mazali lines — because that is how we can stand behind every piece we resell.
Not sure? Look for the Fortune tag inside the cap. If you cannot find it, fill the form in anyway and tell us what you know — we would rather read it and write back than have you wonder.
Thank you — your consignment request is with us. A real person reads every one, and we will write back to the address you gave with what happens next. Please keep your piece with you until you hear from us.
Rather just write to us
Email consignment@fortunewigs.com, or call 917-563-4851.
