Personalization
Made yours, before it ever touches your head.
Send us your piece and tell us the look you’re dreaming of. A cut and style by our stylists is $300, invoiced once we’ve confirmed your piece. Highlights, lowlights or rooting can be added for an additional fee. Nothing ships back until you’ve approved it on video.
What it is
From uncut to unmistakably you.
Every wig arrives with natural layers already in the hair, and most of our clients wear it just as it arrives. Personalization is for when you’d like it cut and styled your way, for your face and your life.
My best advice: send it uncut and unstyled. That blank canvas is where we do our finest work. This service is for women who want Fortune hands on their piece, or who don't have a stylist they trust nearby.
How it works
Six steps, no surprises
You submit the form below
Tell us about your piece and the look you want — right below.
We confirm what's possible for your piece
A stylist reviews your request first.
You pay your invoice, and the work begins
Once your invoice is paid, your piece is in our hands.
You review a video of your finished piece — and approve it
This is our promise: you see your piece on video and approve it before it ships.
Something not right? Tell us
If anything in the video isn't what we agreed, say so before it ships.
It ships home to you
Wrapped, set, and shipped back to your door.
Pick a style
Start from a look you love
Choose the model closest to what you're picturing — we'll note it in your request. Or skip this and describe your own.
Your request
Tell us about your piece
Buying a wig right now? Add personalization at checkout — the link to this form arrives by email once you’ve paid.
Already have your piece? Fill out this form. We’ll confirm what’s possible, then send your invoice: $300 for the cut and style, plus any highlights, lowlights or rooting you add.
Thank you — your request is with us. A stylist reads every one, and we will email you with what is possible and your invoice. Nothing begins until you have said yes and the invoice is paid. Before it ships home, you will see a video of the finished piece to approve.
Prefer to email us?
Email support@fortunewigs.com, or call 917-563-4851.
How we protect the work
Our word, in writing.
Confirmed in writing
Your specs, exactly
Your specs — especially length — are confirmed in writing before we begin, and we cut to them exactly.
Approved on video
You see it first
Once work is complete it can't be refunded — that's why you approve everything on video before it ships.
Adjustments
A second look
If something looks different in person than it did on screen, tell us. We’re happy to adjust the style where we can.