Track Your Order

Order status

Where your order is

Enter your order number and the email address you used at checkout, or a tracking number. This is a lookup of the shipping record we hold — the carrier's own page always has the latest scans.

It's at the top of your order confirmation email.
The address you used at checkout.

Other ways to check

  • The tracking link is in your shipping confirmation email. That link is the live status, straight from the carrier.

  • Or sign in to your account — your order history lists every order you've placed with us and whether it has shipped. View my orders

  • Rather we look it up? Call 917-563-4851 and we'll find your order for you.

Order support

Would you rather we look it up?

Call 917-563-4851 and we'll find your order for you. Or write to us — a real person reads every message and replies personally.

Contact us