Free, by phone

Your free consultation

Before you buy, after you buy, or when something isn't sitting right — we'd rather talk it through with you than leave you guessing.

Who books one

Women call us about all sorts of things. Most often it's one of these.

  • Color. A shade that looks right on your phone can be wrong in daylight. We'll tell you what we're actually looking at.

  • Finding the right piece. You know roughly what you want, and you'd like someone to narrow it down with you.

  • An order that isn't right. Rather than emailing back and forth, we'll go through what's actually in stock with you.

  • Where to start. If you're new to this, or in the middle of something hard, you don't have to work it out on your own.

What happens

Fifteen minutes on the phone with someone from our online team. It's free, and there's nothing to prepare. Tell us what you're looking for and we'll answer what we can there and then. If it would help to see pieces on camera, or to go through color with a stylist, we'll set that up while you're still on the phone with us.

If you'd rather not book a time

You don't need an appointment to reach us. Call or text 917-563-4851, or email support@fortunewigs.com. We answer Monday to Thursday, 10 to 5, and Friday 10 to 2.