FAQ - Wigs
| Questions & Answers | |
|---|---|
| When I order, will the wig I get be styled like the photo on the site? | Our wigs are stocked uncut and unstyled. Unless you select to have your wig or topper cut and styled, refer to the Hair Style page, it will be sent to you in factory condition and will require professional cutting and styling before it can be worn. |
| What kind of hair is used in your Mazaliโข Wig line? | We source the hair for our Mazaliโข human hair wigs and toppers from a small region on the North-Eastern border of China. This area borders on Russia and the hair found in these parts is much closer, ethnically to European hair. Due to its naturally fine and silky texture, the hair requires no chemical processing. However, due to the fact that the locals have very dark hair, we do color process the hair. This can also be referred to as minimally processed hair. Second to virgin European hair, this hair is the finest in the world. |
| How long does a Mazaliโข human hair wig last? What is the expected lifespan? | Our Mazaliโข Wigs has an expected lifespan of up to 3 years. But there are any factors that contribute to how long it will last. This includes how it is cared for, how active the wearer is, how often it is worn under the sun, and if it is used every day or switched off with other units. |
| Are your wigs multi-directional? Can I change the location of the hair part? | All of our human hair wigs are multi-directional. The location of the hair part can be changed. Our unique multi-directional part allows for unlimited styling possibilities, similar to naturally growing hair. |
| Can your wigs be cut, ironed, styled, or blow-dried? | The answer to each of these questions is yes. Due to the nature of the higher quality hair that we use, the wigs can be styled like how you would on normal hair. You can even use heat appliances like hair-irons and curlers. |
| Can highlights be added to the Mazaliโข line wigs? | It is possible, but not for all types. Since the hair is already color treated, the result may vary. We donโt recommend highlighting our blond wigs since they are already bleached. But if you really want to, you must try it on few strands first so you wonโt ruin the entire wig. Adding new highlights and/or color is at your own risk and we are not liable for any damage you will inflict to it. |
| How long will it take me to get my order? | In stock items will have a processing time of 1-3 business days followed by a shipping time of 2-5 business days. If you need an item faster contact us by phone or email and we will do our best to accommodate you. |
Fortune Wigs Personalization Services: Customizing Your Confidence
Welcome to Fortune Wigs' Personalization Services, where we transform your wig or topper into a masterpiece that echoes your personal style. For $300, our specialized service ensures that the wig you've chosen becomes a reflection of your unique beauty and elegance.
Our Personalization Services Include:
- Expert Cutting & Styling: Our skilled stylists will reshape and style your wig or topper to flawlessly suit your face and style.
- Highlights & Rooting: Add depth and dimension with custom highlights or rooting, creating a look that's as natural as it is beautiful.
- Unique Custom Looks: Have a specific look in mind? We're here to make it happen. Share your vision and let us craft a custom style just for you.
Our Commitment to You:
- 10-Day Money-Back Guarantee: We're committed to your satisfaction. If you're not completely happy with our personalization, we offer a 10-day money-back guarantee, for newly purchased wigs or toppers.
- Dedication to Satisfaction: Your happiness is our top priority. We collaborate with you every step of the way to ensure your wig or topper is nothing short of perfect.
Ready to customize your look? Fill out the form below and let us bring your vision to life. Your journey to a personalized style, tailored just for you, starts here at Fortune Wigs.
