FAQ & CONSIGNMENT POLICY
| Questions & Answers | |
|---|---|
| Is this wig new? | No. This is a certified consignment wig — gently worn, professionally cleaned, and listed only after passing our multi-step inspection process. |
| How is my purchase protected? | Every consignment piece is inspected and authenticated before it is listed, and any flaw is disclosed on the listing. Our 10-day return policy applies. For questions about a specific piece, email support@fortunewigs.com. Review our full consignment policy here. |
| Can I return this item? | Yes. Consignment wigs are eligible for return or exchange within 10 days if they are in original received condition. |
| Will the wig be styled when I receive it? | Unless otherwise noted, wigs are shipped unstyled. You may choose to have it professionally styled after purchase. |