| Questions & Answers – General | |
|---|---|
| What is your return policy? | At Fortune Wigs, we take pride in our premium quality products and are committed to your satisfaction. If you're not completely satisfied, we're here to help. Return Window: You have 10 days from the date you received your item(s) to initiate a return. Condition: Items must be unworn, unaltered, and returned in original condition with tags intact. |
| How do I care for my human hair wig? | Use a gentle brush, cleanse with sulfate-free shampoo, and let air dry. Avoid direct high heat and always use a heat protectant when styling. |
| How long will it take to receive my order? | If your item is in stock, you can expect delivery within 3–5 business days. If it’s not in stock, our team will contact you with an estimated timeline. |
| How do I choose the right wig? | Our hair specialists are here to guide you. Book a free consultation to try on styles in person or virtually, or use our online guide to measure and match based on your face shape and preferences. |
| How do I know the color will match my hair? | You can send a photo of your hair to our support team—we’ll help find the closest match. And if you're still unsure, our return policy makes exchanges simple. |
| Do you provide repair services for wigs? | Yes. We offer professional repair services for wigs that are worn or damaged. Contact us to receive an expert assessment and quote. |
The Fortune Wigs Story
Founded in 1998 by Esther Tobias, Fortune Wigs began with a mission: to bring women beauty, dignity, and confidence through natural-looking, high-quality wigs.
What started as a family-run salon has grown into a trusted global brand—known for elegance, personal service, and a sincere focus on customer happiness.
At Fortune Wigs, we make finding your perfect wig simple and personal. It’s not just about hair—it’s about feeling great, every step of the way.
Our Expert Services at a Glance
At Fortune Wigs, we do more than style hair—we help you feel confident, beautiful, and fully yourself. Whether you're looking for a wig, topper, or extensions, our salon experts deliver custom results in a warm, welcoming space.
- – Professional salon services tailored to you.
- – Expert shaping, coloring, and restoration.
- – We find the right piece for your lifestyle and comfort.
- – In-person or virtual guidance with our stylists.
Your perfect hair experience starts here.