You may love your wig just as it arrives. You may also want a softer fringe or a different shape. Personalization is a choice, and the plan should feel clear before anything is changed.
Begin with your own piece
Check the listing and order details. A new wig described as uncut and unstyled offers a starting point for shaping; a pre-owned or previously personalized piece may already have a cut. Do not assume every order arrives the same way.
Explain what you want to keep
Bring a few reference photos and identify the details you like. Explain your preferred length, where you wear your part, and what you do not want removed. An inspiration image is a conversation aid, not a promise that different hair and cap constructions will produce an identical result.
Fit should be checked before the final shape is decided. Ask an experienced wig stylist how the length and face framing will be assessed while you wear the piece.
If you would like Fortune to help
Our optional paid personalization service begins with a review of what is possible. The remote process includes written specifications, payment before work, and a video review before the finished piece ships.
If an order has not shipped, contact us promptly to find out whether a service can still be added. Sending a request does not automatically hold shipment.
Understand lasting changes
Cut hair does not grow back. Check the current terms before adding personalization or authorizing alterations. Ask us to explain anything that is unclear before proceeding.
Tell us the change you are considering. We can help you decide whether a small adjustment, a styling appointment, or simply keeping the natural finish makes sense.
